Privacy Policy

Last updated: 11 August 2026. This policy explains how WiraSEO handles information from website visitors, free SEO trial applicants, enquiries and clients.

About this policy

This Privacy Policy applies when you visit wiraseo.com, contact us, submit a form or use our services. WiraSEO is based in Lombok, Indonesia. We handle personal information in line with laws that apply to us. Some rights and obligations described below apply only where required by applicable law.

Information we may collect

Depending on how you interact with us, we may collect:

  • Your name, business contact details, website URL, business information, SEO goals and form responses.
  • Messages, files, feedback and approvals you send.
  • Account access details you choose to provide for agreed work.
  • Billing and transaction records. Payment providers handle card or account payment details under their own systems.
  • Technical information such as IP address, browser, device and security logs.

How we may use information

We may use information to:

  • Assess and respond to trial applications or paid service enquiries.
  • Understand your website and SEO needs.
  • Communicate with you and prepare scope, invoices, reports and deliverables.
  • Provide, administer and improve services.
  • Protect websites, accounts and systems.
  • Meet reasonable legal, tax, accounting or administrative requirements.

We may send relevant business communications where permitted. You can ask us to stop marketing messages.

Forms and client access

Submitting a form does not create a client relationship or guarantee that WiraSEO will accept an application or enquiry. If you provide access to WordPress, hosting, analytics or another account, we may use that access only for assessing or delivering the work discussed with you.

Cookies, providers and sharing

Our website and service providers may use essential cookies and technical logs for forms, security and basic operation. We may share information with team members, contractors, hosting, email, form, storage, security, invoicing or payment providers where reasonably needed, and with advisers or authorities where required or permitted by law.

We do not sell personal information. Third-party providers operate under their own terms and privacy practices.

International processing and retention

WiraSEO operates from Indonesia and may use providers in other countries. Information may therefore be accessed or processed in Indonesia and where those providers operate.

We keep information for as long as reasonably needed for the relevant enquiry, service, business records, security, dispute handling or legal obligations. Retention periods vary by the type of information and circumstances.

Security

We take reasonable steps to protect information, including limiting access and using secure accounts and maintained systems where practical. No internet transmission or storage system is completely secure. Please do not send passwords or highly sensitive information through an unsecured channel.

Your choices

You may contact us to ask about personal information we hold, request a correction or ask for deletion where applicable. We will consider requests in line with applicable law and may retain information reasonably required for legal, accounting, security or dispute purposes. We may need to verify your identity before acting on a request.

Updates and contact

We may update this policy when our website, forms, providers, services or legal requirements change. The latest version will appear on this page with its last updated date.

WiraSEO
Based in Lombok, Indonesia
Email: wira@wiraseo.com
Website: wiraseo.com